Overview
Refund and Returns Policy
Effective date: April 3rd, 2024
At LegacyMyLife.com, we strive to provide our customers with the highest quality service and products. Due to the nature of our services, which involve the creation of personalized and custom-made legacy videos, we do not offer refunds or returns.
All sales of our services are final. Once a customer has purchased a package and provided the necessary materials, including videos and pictures, the service will be performed as agreed upon. We commit to delivering the completed legacy video in accordance with the terms outlined in the chosen package.
In the unlikely event that there is an issue with the completed legacy video due to technical errors or discrepancies from the agreed-upon specifications, we will work with the customer to address and resolve the issue promptly.
LegacyMyLife.com reserves the right to refuse refunds or returns for any reason, including but not limited to customer dissatisfaction, change of mind, or failure to provide necessary materials for the service.
If you have any questions or concerns about our Refund and Returns Policy, please contact us here.
By purchasing our services, you acknowledge and agree to abide by the terms of this Refund and Returns Policy.
